Right of withdrawal

Right of withdrawal for consumers (A consumer is any natural person who concludes a legal transaction for purposes that can predominantly not be attributed to their commercial or independent professional activity.) Right of withdrawal You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period shall be 14 days from the day on which you or a third party other than the carrier designated by you takes possession of the goods, provided that you have ordered one or more goods as part of a single order and these are or will be delivered as a single order; To exercise your right of withdrawal, you must notify us (Michael End, Wellerscheid, 43, 53804 Much, telephone number: 0172 2075465, email address: info-steine@gmx.de) of your decision to withdraw from the contract by means of an unambiguous declaration (e.g. a letter sent by post, fax or email). You can use the attached model cancellation form for this purpose, although this is not mandatory. You can also electronically fill out and submit the model cancellation form or another clear statement on our website (www.carmen-end-steine.de). If you make use of this option, we will send you a confirmation of receipt of such a cancellation immediately (e.g. by email). To meet the cancellation period, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period has expired. Consequences of cancellation If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within 14 days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us promptly and in any event no later than 14 days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the 14-day period. You will bear the direct cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning. Reasons for exclusion or termination The right of cancellation does not apply to contracts - for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer; - for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded; - for the delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can only be delivered 30 days after conclusion of the contract at the earliest and whose current value depends on fluctuations in the market over which the entrepreneur has no influence; - for the delivery of newspapers, magazines or illustrated magazines, with the exception of subscription contracts. The right of withdrawal expires prematurely in the case of contracts - for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery; - for the delivery of goods if, due to their nature, they have been inseparably mixed with other goods after delivery; - for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery. Sample cancellation form (If you want to cancel the contract, please fill out this form and send it back.) - To Michael End, Wellerscheid, 43, 53804 Much, email address: info-steine@gmx.de : - I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) - Ordered on (*)/received on (*) - Name of the consumer(s) - Address of the consumer(s) - Signature of the consumer(s) (only if notification is on paper) - Date (*) Delete as appropriate.